A MESSAGE FROM THE CEO
Hey fellow superhero, my name is Austin and I am the CEO of SUPERFIT Apparel. I want to personally thank you for your support & interest in our brand! We deeply appreciate your support and we hope you realize that none of this would be possible without amazing people just like you! You're probably reading this because you've either made a Pre Order with us or you're interested in doing so and I want to explain our Pre Order process to ensure you understand exactly why and how our Pre Order process works. If you have any questions, follow me on social media @austinleegayne
WHY WE OFFER PRE ORDERS
As a small company that creates extremely high quality & unique products, it can sometimes take several months to get these products into your hands. Basically, our demand is much higher than our supply and it causes delays for us and our amazing customers like yourself. However by offering pre orders, we can cut that time significantly and get you products much faster which is great for everyone!
THE PRE ORDER MODEL
Because of the high demand for our products & because of the huge amount of customers who consistently Pre Order with us, we have decided to make Pre Orders apart of our business model and launch new Pre Orders every month. Heres how it works; every month we launch several new apparel items all at the same time/day and offer these products for Pre Order! So every single month, look forward to seeing a new drop of items that are guaranteed to get you excited and be better quality than our last! (Remember though, some items will be available for immediate shipping, pre orders will be marked as a pre order)
WHY PRE ORDER?
Some people think, "I'll just wait until the product comes in, then I'll order" but heres a few awesome reasons why you shouldn't wait.
Limited Stock - First off, every new drop we only offer a limited amount of product for each item and nearly every Pre Order we have launched has sold out, therefore we can't guarantee there will be any stock left over and you'll likely miss your chance!
Save Money - The next reason to pre order is because of the Pre Order discount, we never offer any sales or discounts on in stock items but on all pre orders, we always offer a special sale price, therefore by pre ordering you will also save money!
Free Bonuses - On some of our pre orders we will offer free goodies or free products included with your order that will only be given to Pre Ordered items. You don't want to miss out on that.
HOW LONG UNTIL YOU RECEIVE YOUR PRE ORDER?
From the date the Pre Order is launched, we allow 35-50 days until all Pre Orders are shipped from us and sent to you. To get a best estimate of when a particular item will be delivered, check the item page and description for a very accurate date. Once shipped, please note we ship from the U.S.A. and shipping times within the U.S.A. are 3-4 business days from shipping.
CAN I CANCEL MY PRE ORDER?
If you decide to lose your item and give it up to someone else in line, you can cancel your order and long as you cancel your order prior to the shipping date, you are eligible to receive a full refund.
Please reach out to our support team for any additional questions, you can contact them via email, text or Instagram! CLICK HERE